Shipping Policy
1. Shipping Method
We currently offer Cash on Delivery as the only payment option. Upon order confirmation, we will process and prepare your items for delivery. Shipping is handled through trusted delivery partners, and we aim to ensure your order arrives in excellent condition.
2. Delivery Timeframe
Delivery times vary depending on your location. Once your order is confirmed, we will provide an estimated delivery window. Generally, we aim to deliver orders within 3-7 business days, but please be aware that delivery may take longer due to factors beyond our control (e.g., weather, high demand, or courier delays).
3. Shipping Charges
Shipping charges are calculated at checkout based on your location. The delivery cost will be displayed before you confirm your order.
4. Order Processing
Orders are processed once they are placed, and you will receive an order confirmation email. Please ensure that the delivery address provided is accurate to avoid any delays. If there are any issues with your order, our team will contact you as soon as possible to resolve them.
5. Delivery Address
Please make sure that the delivery address provided is accurate and complete. We are not responsible for any delivery issues resulting from incorrect or incomplete addresses provided during checkout.
6. Unable to Deliver
If you are unavailable to receive your order at the time of delivery, the delivery partner will attempt to contact you and arrange for another delivery attempt. Please note that we are not responsible for any additional charges for missed delivery attempts.
7. Order Tracking
Once your order is shipped, you will receive a tracking number (if available) so that you can monitor the status of your shipment.
8. Shipping Delays
While we strive to deliver your order on time, please note that delays may occur due to factors such as weather conditions or delivery service disruptions. We will keep you informed of any significant delays.
9. Customer Support
If you have any questions or concerns about your shipment, please feel free to contact our customer support team at [email protected]. We are happy to assist you with any shipping-related inquiries.